Privacy Policy

Welcome to our website address: https://seemycountrysafaris.co.za. (the “site”) As users of our site, we understand your privacy while conducting business with us is important. The following information on this page governs our privacy policy in connection to site visitors (“visitors”) who don’t necessarily do business with us and also customers (“authorised customers”) who do business with us.

What personal data we collect and why we collect it

Information that is used to identify a person which includes but is not limited to name, address, phone number, email address and credit card information may be collected by us in order to contact or locate the person who the information is relevant to or to enable a business transaction to occur if the person agrees to that transaction.

We also use the information to make the site relevant to our visitors, make service offerings and fulfil specific requests for information, services and sales of services. We may email Visitors and Authorised Customers about research, offerings, opportunities related to buying or selling services related to the content of the site.

What Organisations are collecting the information

Apart from us directly collecting the data, we also have third parties such as affiliate tour operators, credit card companies, insurance companies and hotel and tourism service providers that need to the data to provide the services they offer such as credit card payment processing, insurance and related tourism services. We cannot control how these third parties use the information but we do ask them to disclose how they use it. Some third parties may only act as a link in the chain, an intermediary in which case they do not retain or store data such as credit card information.

How is personal information stored

Any personal information we collect is securely stored and is not accessible to third parties and is only used for the purposes as listed above. All our employees are trained in the basic security policies of our company. On the site, sensitive information is protected by encryption protocols. Although we take reasonable precaution to maintain our site security, electronic communication and databases are liable to errors and break-ins and we cannot guarantee that such events will not occur. We cannot be held liable by visitors or authorised customers for such occurrences.

What choices are available to people regarding the storage, distribution and use of personal information

We offer the option to “opt-out” of receiving information from us or any related third party acting on our behalf.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

By filling out a contact form or questionnaire you consent to sharing your personal information with us for the purposes disclosed in our privacy policy.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Any tourism partners we use in order to provide the service offered on our site may have access to your personal information for the purposes stated in the “what organisations are collecting your data” section.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Our database of clients consisting of personal information excluding credit card information is kept secure and unless a person wishes to opt-out this will not have an expiry date.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Legal request for information

We will not share your information with any third party not relevant to the provision of the services listed on our website except in the case of a court order or subpoena in which case a law enforcement agency can request the information.

Rights of the person concerned

• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to complain to a supervisory authority
• The right to withdraw consent

Media

If you or any personal information about you appears in an image we want to use on our website we will ask for your permission first

Privacy Policy for use of Youtube

Youtube is a platform that allows people to upload and view free video content. We will always ask for your consent if you appear in any of the videos we would like to post to Youtube.

For more information on their privacy policy please visit https://www.youtube.com/about/policies/#community-guidelines and https://policies.google.com/privacy

Pixel Tracking and Usage Based Online Advertising (OBA)

In particular, we use cookies and pixel tags on our website in connection with the third-party technologies AdWords ( www.adwords.google.com ), Facebook ( www.facebook.com/business ) and Instagram (https://www.instagram.com) All companies adhere to the NAI (Network Advertising Initiative) Code of Conduct and the self-regulatory principles of the DAA (Digital Advertising Alliance) for user-based online advertising. For more information, visit www.networkadvertising.org and www.aboutads.info. 

The corresponding Privacy Policy can be found here:
– AdWords – https://policies.google.com/privacy/update?hl=en

– Instagram – https://www.instagram.com/about/legal/terms/api/
– Facebook – https://www.facebook.com/privacy/explanation

Third-party technologies allow advertisers who are already interested in our site to interact with affiliate sites and social media sites. The technologies work completely anonymized, no personal data (eg IP address or similar) are stored and no user profiles are combined with personal data. The use by you as a person is not evaluated, but the usage history of your internet browser (browser type, pages visited, visiting hours, length of stay, referrer URLs, viewed ads, clicked advertising banners, etc.). This not only gives you general, but also ads tailored to web usage on your computer. On the other hand, the collected information is also processed for reporting purposes, for example, to check the effectiveness of advertising campaigns or advertisements, for example to generate statistics on how many times clicking on advertisements has led to a purchase or further action on the advertiser’s website. Both the display of the advertising and the reporting are completely anonymous.

If you no longer wish to receive usage-based ads using AdWords, Facebook and Instagram technologies, you may opt-out of and opt-out of these and the use of cookies by Turn and Atlas via the following links:

www.networkadvertising.org/choices/ or http://optout.aboutads.info .

Social Plugins

The data controller uses so-called social plugins of various social networks on its website; these are described individually in this section.

When using the plugins, your Internet browser establishes a direct connection to the servers of the respective social network. As a result, the respective provider receives the information that your Internet browser has accessed the corresponding page of our online service, even if you do not have a user account with the provider or are currently not logged into this. Log files (including the IP address) are transmitted from your Internet browser directly to a server of the respective provider and possibly stored there. The provider or its server may be located outside Africa (eg. in the USA).

The plugins represent independent extensions of the providers of social networks. Therefore, we have no influence on the extent of the collected and stored by the providers of social networks through the plugins data.

The purpose and extent of the processing of the data by the social network as well as your rights in this regard and setting options for the protection of your privacy can be found in the privacy policy of the respective social network.

If you do not want social media providers to process data through this online offering, you should not use the plugins.